Terms & Conditions

By using our website and placing an order, you agree to the following terms and conditions. These terms govern the use of our services and your relationship with our brand.

1. Order Acceptance

• Orders are confirmed only after payment is successfully processed.
• We reserve the right to refuse or cancel any order at our discretion, with full refund if payment is made.
• Orders once confirmed cannot be changed or modified without approval.

2. Product Delivery

• Delivery times are chosen at checkout but are estimates only. Delays may occur due to traffic, weather, or local conditions.
• In case of unavailability, we reserve the right to substitute flowers or packaging with equal or higher value items.
• It is the customer’s responsibility to ensure correct address and recipient details.

3. Pricing & Payments

• All prices shown on the website are inclusive of applicable taxes.
• We accept all major payment methods including credit/debit cards, UPI, wallets, and net banking.
• Payments must be made in full before order processing.

4. Returns & Refunds

Please refer to our Refund & Cancellation Policy for detailed terms regarding returns, replacements, and refunds.

5. Intellectual Property

• All website content including images, text, logos, and product descriptions is the property of our brand and may not be reused without written permission.

6. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages caused by product delays, substitutions, or service interruptions.
• Our total liability in connection with any product or order shall not exceed the purchase price of the product.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact us at
support@yoursite.com